Privacy Policy

• Information You Provide — When you submit an inquiry, contact form, or register an account, we collect your name, company name, email address, phone number, country/region, and inquiry details.
• Information Collected Automatically — We automatically collect your IP address, browser type, operating system, access time, pages visited, and click behavior. This data is used to analyze traffic and improve user experience.
• Cookies & Tracking Technologies — We use necessary cookies to ensure the website functions properly, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
• Communication Records — We retain email correspondence, chat logs, and phone call records to provide better service and support.

• Process and respond to your inquiries and order requests
• Provide product recommendations and quotations
• Improve website functionality and user experience
• Send product updates and industry news relevant to your needs (with your consent)
• Comply with legal obligations and regulatory requirements
• Prevent fraud and abuse

• Service Providers — We may share necessary information with third-party service providers (e.g., email delivery, data analytics, payment processing) who assist us in operating our business. These providers are bound by confidentiality agreements.
• Business Partners — When your inquiry relates to specific product categories, we may share your requirements with partner factories or suppliers to provide you with a quotation.
• Legal Requirements — We may disclose your information when required by law, regulation, or government authorities.

We do not sell your personal information to third parties.

• SSL/TLS encryption technology to protect data transmission
• Access control and authentication mechanisms
• Regular security audits and vulnerability assessments
• Restricted employee access to customer data
• Data stored on servers in China, in compliance with applicable laws and regulations

• Inquiry records: retained for 5 years after the end of business relationship
• Communication records: last 3 years
• Website logs: 12 months

When data is no longer needed, it will be securely deleted or anonymized.

• Right to be Informed — Understand how we collect and use your personal information
• Right of Access — Request a copy of the personal information we hold about you
• Right to Rectification — Request correction of inaccurate personal information
• Right to Erasure — Request deletion of your personal information under certain circumstances
• Right to Restrict Processing — Request restriction of processing under certain circumstances
• Right to Data Portability — Receive your personal information in a structured format

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

• Necessary Cookies — Essential for basic website functionality, such as session management
• Analytics Cookies — Help us understand how visitors use the website to optimize user experience
• Functional Cookies — Remember your preferences to provide a personalized experience

You can manage cookies in your browser settings. Disabling certain cookies may affect some website features.

Our website and services are intended for business customers and are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover that a child's information has been inadvertently collected, we will delete it immediately.

As a global supplier, your personal information may be transferred to servers outside your country of residence. We will implement appropriate safeguards (such as standard contractual clauses, data protection agreements) to ensure your information is adequately protected during transfer.

We may update this Privacy Policy from time to time. Material changes will be notified on our website. We encourage you to review this page periodically for the latest information. Changes take effect upon posting.